Maccy mary jane shoes3/18/2023 Parcels are collected from us by Royal Mail on working days only. If you opt for our Next Day Delivery by 11am service (UK only), your items will be sent by ROYAL MAIL SPECIAL DELIVERY 11AM which guarantees delivery to 99% of the UK by 11am the next working day, providing your order has been received before 2pm Monday to Friday. Weekends and Bank holidays are not classed as working days. £16.95 per item (Orders must be received by 2pm) NEXT DAY SERVICE BY 11AM* (Currently suspended due to COVID-19) If you opt for our Next Day Delivery by 1PM service, your items will be sent by ROYAL MAIL SPECIAL DELIVERY 1PM which guarantees delivery to 99% of the UK by 1PM the next working day, providing your order has been received before 2pm Monday to Friday. Weekends and Bank holidays are not classed as working days. £7.95 per item for orders £40 or over, £11.95 per item for orders under £40. Weekends and Bank holidays are not classed as working days. Parcels are collected from us by Royal Mail on working days only. Deliveries are normally made Monday to Friday by 4pm (Excluding Bank Holidays). We aim to deliver goods within 2 to 3 working days using Royal Mail (Not guaranteed). If your order consists of multiple items and following the return of any items the total purchase price becomes less than £40, £4.50 will be deducted from the refund. Countries classed as being within the UK are England, Scotland, Wales, Northern Ireland, The Channel Islands, The Isle of Wight and The Isle of Man.įor purchases under £40 shipping will be charged at £4.50. Postage & Packaging for deliveries within the UK is FREE OF CHARGE for all Purchases over £40 and shipped by Royal Mail Tracked Delivery as standard. Please bring the following items with you when collecting: You will be contacted by our store when your order is ready to pick up. If you select this option the goods will be ready and waiting for you at our store, usually within 24 hours. Please click here to generate the label.If you live locally, you can choose to have your order delivered to our BRIDLINGTON store by selecting ‘Collect in Store’ at the checkout. Customers who do not have a TOWER London account will be charged £3 for using the return label and it will be deducted from your refund. If you have an account with us, returns are completely FREE. Exchanges can be completed in our stores.Īlternatively you can return your order for a refund or exchange by post to our distribution centre.Īll returns are subject to our standard online returns and exchange policy.Ĭlick here for more information on returns Items returned to our stores for a refund will be sent to our distribution centre and your refund will be processed by our online team. This service is only available to orders delivered within the UK.Ĭlick and Collect orders can be returned to any TOWER London store for a refund or exchange. UK customers can use our TRACKED UK RETURNS service to send back items for exchange or refund. If you have ordered the wrong item(s) or simply had a change of heart, all item(s) must be returned in the original and suitable condition for re-sale, with any associated products, tags and boxes intact. If a return is necessary we can accept returns within 30 days from the date of purchase. Your order will be ready for collection one working day later.Īt TOWER London, we want you to be happy with your purchases and confident that you've found the perfect Item. Simply select Click and Collect option at the checkout and choose the TOWER London store you would like to collect your parcel from.Īs soon as your order leaves our warehouse and is on its way to your selected store we will send you a notification email. Pick up your TOWER London order from any of our Wood Green, Walthamstow or Brick Lane stores. UK Next Working Day Delivery (order before 12 noon Monday to Friday) - Friday 20st December before 13:00įrance, Germany, Italy, Spain, Netherlands - Tuesday 17th December The last order dates stated here are a guide and delivery before Christmas is not guaranteed.įree Standard UK Tracked Delivery (delivery within 3-5 Working days) - Thursday 19th December If you're shopping for Christmas gifts up to the wire then pay attention to the last order dates below. Orders received between 10am on Friday and 10am on Monday will be dispatched by Monday for Tuesday delivery. *Next Working Day delivery is only available for UK mainland orders received before 10am Monday to Friday, excluding UK Bank Holidays. If the order is placed after 2pm, or during the weekend, it will be processed the following working day. We try our best to process orders on the same working day.
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